Effective Date: 30/05/2025

Who We Are

Welcome to RathnaFood.com – your trusted source for traditional South Indian food products such as Idly Podi and other premium-quality items under the brand AKP Foods Products.

Website: https://rathnafood.com
Business Name: AKP Foods Products
Business Address: 170, North Street, Pallikondan, Pattukkottai, Thanjavur, Tamil Nadu – 614602

📞 Phone: +91 70941 05020
 📧 Email: karthismart1899@gmail.com

Shipping Coverage

We currently ship products across India.
 For international orders, please contact us before placing your order to confirm availability and applicable shipping charges.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • During high-demand periods, order processing may take longer. In such cases, we will notify you via email or phone.

Shipping Methods & Delivery Time

We partner with trusted courier services to ensure reliable and timely delivery.

Shipping Method

Estimated Delivery Time

Standard Shipping

4–7 business days

Express Shipping*

2–4 business days

*Note: Express Shipping may not be available in all PIN codes.

Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and order weight.
  • Free Shipping may be offered on qualifying orders, as specified on the website.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use the courier’s website or the link in the email to track your shipment.

Delivery Issues & Support

Please ensure the shipping address and contact details entered at checkout are accurate.

We are not responsible for delays or failed deliveries due to incorrect or incomplete information.

For any delivery-related issues (delays, damage, etc.), please contact:

  • Email: karthismart1899@gmail.com
  • Phone: +91 70941 05020
  • Business Address: 170, North Street, Pallikondan, Pattukkottai, Thanjavur, Tamil Nadu – 614602

Kindly include your order number and a description of the issue.

Undeliverable Packages

If a package is returned due to delivery failure (e.g., incorrect address, unavailability), we will contact you to arrange re-delivery.
 Additional charges may apply for re-shipment.

Contact Us

For any questions or assistance regarding shipping:

  • Email: karthismart1899@gmail.com
  • Phone: +91 70941 05020
  • Business Address: 170, North Street, Pallikondan, Pattukkottai, Thanjavur, Tamil Nadu – 614602